Frequently Asked Questions

Do you have questions? I have the answers!

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Why Choose Arup Over a Large Virtual Assistant Company?

When you hire me as your Virtual Assistant, you get dedication, efficiency, and reliability all in one. I am committed to delivering high-quality work with a quick turnaround time, ensuring your tasks are completed promptly and accurately. My focus is always on excellence, and I take pride in providing top-notch assistance tailored to your needs.

Need something done urgently? You can contact me anytime! I'm here to make your work easier, so you can focus on what truly matters.

Who benefits from your services?

My clients come from a wide range of industries, from solo entrepreneurs to small business owners seeking extra support. Anyone feeling overwhelmed with tasks can benefit from my services.

Here are some of the industries I serve: Attorneys, Authors, Business Coaches, Corporate Executives, Doctors, E-Commerce Businesses, Executive Coaches, Financial Planners, Real Estate Agents, Insurance Agents, Motivational Speakers, Non-Profit Organizations, Business Organizers, Realtors, Retail Stores, Software Consultants etc. The list goes on.

If your industry isn't listed, don’t hesitate to reach out—I’d be happy to assist!

How can I communicate with Arup?

You can easily stay connected with me through phone calls, email, Skype, WhatsApp, or your preferred communication method.

Is the hourly rate the same for all types of task?

Absolutely! One rate, simple and clear, when you use our affordable personal assistant.

Note : Under Web Support, I only provide website maintenance, including content updates, theme and plugin installation, database backups, and more. For website design, please email the details to receive a quotation.

How long does it take to complete a typical task?

The response time for a standard task is 4-8 hours, but I usually reply sooner.

Is there an initiation or start-up fee?

No, there is no fee to join. You simply pay an hourly rate as detailed on the pricing page.

Is there a commitment or contract for a minimum period?

No, there is no such commitment or contract. You can discontinue services at any point of time.

Are you available on weekends and public holidays?

Yes, I am available most of the time on weekends and public holidays.

How do I check the hours I’ve used?

You can easily track the hours charged by logging into our portal.

Note : 1 Point = Upto 20 minutes & unused hours expire after 60 days of inactivity.

Here is the step by step explanation about how my website works.

https://youtu.be/aVgP_FNA7iI

How do I get started?

It's very easy! Simply sign up and email me your task.

Here is the step by step explanation about how my website works.

https://youtu.be/aVgP_FNA7iI

How do I pay?

To hire your affordable virtual assistant and purchase hours as needed, please visit the 'Payment' page after signing up.

Here is the step by step explanation about how my website works.

https://youtu.be/aVgP_FNA7iI

What is the cancellation process for virtual assistant services?

You can cancel my services anytime with no additional fees. However, once you start using a virtual assistant, you'll love the convenience and may want to keep it for life!

Is hiring a Virtual Assistant more cost-effective than an in-office employee?

Yes, hiring a Virtual Assistant is generally more cost-effective than an in-office employee. With a VA, you save on expenses like office space, equipment, benefits, and full-time salaries. You only pay for the hours worked, making it a flexible and budget-friendly solution for your business.

Do you work in languages other than English?

I currently handle only tasks submitted in English.
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